SI Nyon

At a Glance

"Optiverse helped us gain time, quality, and comfort." — Ingrid Binovsky, PMO, Services industriels de Nyon

Context

Services industriels de Nyon (SI Nyon) is a sustainable energy solutions provider responsible for the multi-utility supply and distribution across the Nyon district: electricity, water, gas, heating, and energy efficiency services.

Like many public entities, meeting follow-up was a constant challenge. Not enough time, too many stakeholders, and important decisions that needed to be properly tracked.

Before Optiverse: A Problem Every City Knows

At SI Nyon, meeting minutes practices were very similar to those found in other municipalities or industrial services:

• Minutes written by hand, in Word, or on notepads.
• Some meetings had no minutes at all.
• Notes focused only on decisions, without context.
• 1 to 2 hours to write a complete set of minutes.
• Information was difficult to retrieve later.
• Growing frustration among project managers and department heads.

"We were losing time, and some minutes were incomplete. Sometimes we could not even find the information anymore."

Why They Chose Optiverse

Before adopting Optiverse, the team tried basic AI tools (ChatGPT, etc.). The result: many promises, very little that was actually usable.

They were looking for:

• A tool specialized for meetings.
• Automatic generation of minutes to their own standard.
• Reliable transcription in French.
• Simple integration with their existing tools (Asana, Outlook).
• A significant time saving without changing their work habits.

Deployment: Instant Adoption

Eighteen people now use Optiverse daily. Most importantly, every meeting is now recorded.

"We almost never hold a meeting without Optiverse anymore. It has become a reflex."

The onboarding experience played a key role. Simple, responsive, and human.

"The Optiverse team is particularly attentive. That is rare in IT."

How SI Nyon Uses Optiverse

Automatic Detailed Minutes

The detailed protocol is the most used and most appreciated feature. Complete, structured minutes are generated automatically after every meeting.

Audio and Video to Clarify Exchanges

The team goes back to the recording when needed to validate who said what.

OptiAgent to Quickly Find a Topic

Searches take just seconds across the full history of meetings.

Asana Integration

Minutes are integrated directly into project tracking, keeping everything centralized.

Custom Dictionary

Technical terms, site names, and suppliers are recognized automatically thanks to a personalized dictionary.

The Impact: Time Saved and Governance Transformed

2 to 3 Hours Saved Every Week

For project managers like Ingrid, and likely for many other users.

"There is still a bit of reviewing to do, but the bulk is done. I save an enormous amount of time."

Clean, Centralized Governance

Minutes, decisions, and action items are all indexed in Asana.

"The follow-up is clearly better than before."

More Relaxed Meetings

Ingrid, who used to both facilitate and write the minutes at the same time, summarizes:

"Program reviews used to be exhausting. Now the transcription takes care of itself."

Why This Matters for Other Cities and Public Utilities

The challenges are universal:

• Not enough time to write meeting minutes.
• High administrative pressure.
• Overloaded teams.
• Numerous cross-functional meetings.
• Need for transparency and traceability.
• Demanding public governance standards.

Optiverse solves these problems without changing existing habits, and delivers:

• Rapid adoption.
• Reliable minutes.
• Immediate time savings.
• Better inter-department coordination.
• Improved decision quality.

Conclusion: Optiverse as a Governance Accelerator

For SI Nyon, Optiverse delivered a triple benefit:

• Time. Hours returned every week to focus on actual project work.
• Quality. Complete, structured, and accurate meeting records.
• Comfort. Meetings that are no longer a source of stress.

"Optiverse helped us gain time, quality, and comfort."

A clear message for all cities, municipalities, industrial services, and public entities looking to modernize their meeting management without complexity.